Privacy Policy

Last Updated: 01/03/2025]

Company Name: Multi Vend Group LTD
Company Registration Number: 16290666
Registered Address: Room 7 TF, Albion Mills, Albion Road, Greengates, Bradford, BD10 9TQ, United Kingdom
Email: [email protected]
Website: https://Denti.co

At Multi Vend Group LTD (“we,” “us,” “our”), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website https://Denti.co (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you disagree, please do not use the Site.

1. Information We Collect

a. Personal Data

We may collect the following personal data when you use the Site:

  • Identifiers: Name, email address, phone number, postal address.

  • Account Details: Username, password, order history.

  • Payment Information: Credit/debit card details, billing address (processed securely via third-party payment gateways).

  • Communication Data: Messages, reviews, or feedback you provide.

b. Non-Personal Data

  • Technical Data: IP address, browser type, device information, pages visited.

  • Cookies: We use cookies and similar technologies to improve Site functionality and analyze usage.

2. How We Use Your Information

We process your data for the following purposes:

  • To process and fulfill orders, including payment and delivery.

  • To communicate with you (e.g., order updates, customer support).

  • To personalize your experience and improve the Site.

  • To comply with legal obligations (e.g., tax, fraud prevention).

  • For marketing purposes (only with your explicit consent).

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contractual Necessity: To fulfill orders and provide services.

  • Legal Obligation: To comply with UK laws.

  • Consent: For marketing communications (you may withdraw consent at any time).

  • Legitimate Interests: To improve the Site and prevent fraud.

4. How We Share Your Data

We may share your data with:

  • Service Providers: Payment processors (e.g., Stripe, PayPal), delivery companies (e.g., Royal Mail).

  • Legal Authorities: To comply with court orders, tax audits, or fraud investigations.

  • Business Transfers: In case of mergers, acquisitions, or asset sales.

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

  • Purpose: Cookies enhance Site functionality, analyze traffic, and enable targeted advertising (if applicable).

  • Control: Manage cookie preferences via your browser settings. Disabling cookies may affect Site performance.

6. Data Security

We implement technical and organizational measures (e.g., encryption, access controls) to protect your data. However, no online transmission is 100% secure.

7. Your Rights Under UK Law

Under UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access: Request a copy of your data.

  • Correction: Update inaccurate data.

  • Erasure: Request deletion of your data.

  • Restriction: Limit how we use your data.

  • Portability: Transfer your data to another provider.

  • Object: Object to processing for direct marketing or legitimate interests.

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

9. International Data Transfers

If we transfer data outside the UK, we ensure safeguards are in place (e.g., UK adequacy regulations, Standard Contractual Clauses).

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a revised “Last Updated” date.

12. Contact Us

For privacy-related questions or to exercise your rights:

Multi Vend Group LTD
Room 7 TF, Albion Mills, Albion Road, Greengates, Bradford, BD10 9TQ, United Kingdom
Email: [email protected]
Company Reg. No.: 16290666

You may also lodge complaints with the UK Information Commissioner’s Office (ICO) at ico.org.uk.